Retail General Manager CV Example

Driving retail success but feeling lost in the management aisle? Unpack this Retail General Manager CV example, assembled with Wozber free CV builder. Discover how to present your leadership flair to meet job specifications, ensuring your career shelves are always stocked with professional achievements!

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Retail General Manager CV Example
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How to write a Retail General Manager CV?

Hello, future Retail General Manager superstar! If you're keen on landing that dream retail management role, then you've stumbled upon gold. This guide isn't just about drafting a CV; it's your blueprint to creating a compelling narrative that aligns your skills and experiences with the job you desire.

With the help of Wozber's free CV builder, optimised for Applicant Tracking Systems (ATS), we'll walk through each section of your CV. Get ready to transform your professional story into an ATS-compliant masterpiece that stands out in the competitive job market.

Personal Details

Your contact information might look like a straightforward part of your CV, but think of it as the key that opens doors to potential opportunities. For a Retail General Manager position, aligning every piece of information here with precision can make a world of difference. Let's dive deep into how you can tailor this section effectively.

Lana Breitenberg
Retail General Manager
(555) 987-6543
Dallas, TX

1. Make Your Name Shine

Think of your name as your personal brand. Use a font that's clear and slightly more prominent than the rest of your CV. It's the first thing a hiring manager sees, so make it count.

2. Target the Job Title

Including the exact job title "Retail General Manager" below your name immediately clarifies your career goals. This alignment shows intention and focus, telling the recruiter you're tailor-made for the role.

3. Essentials: Contact Information

Providing your phone number and a professional email address (think firstname.lastname@email.com) is non-negotiable. Triple-check for typos to ensure you're reachable.

4. Location, Location, Location

Since this role requires being located in Dallas, TX, explicitly stating your address or at least the city and state confirms your availability and suitability for the position, negating any relocation concerns right off the bat.

5. Professional Presence Online

In today's digital world, including a LinkedIn profile is almost expected. Ensure it's up-to-date and reflects your CV. A well-maintained profile can significantly bolster your first impression.


Your Personal Details are the handshake before the interview. Not only do they need to be professional and precise, but they also need to subtly showcase how you align with the targeted role right from the start. It's more than basic information; it's the beginning of your story.

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In the world of retail management, your experience is your strongest asset. Here's how to mold your professional history into a persuasive argument for why you're the perfect fit for the Retail General Manager position, ensuring you catch the recruiter's eye.

Retail General Manager
01/2019 - Present
ABC Stores
  • Oversee daily operations by effectively setting and driving performance and sales goals, resulting in a consistent 20% increase in monthly revenue.
  • Maintain a high standard of customer service, contributing to a 15% growth in repeat customers and positive online reviews.
  • Effectively manage and monitor the store's budget, achieving a 10% reduction in expenses while maintaining profitability.
  • Developed and executed strategies that improved store performance by 30%, enhancing employee engagement by 25% and driving a 5‑point increase in customer satisfaction scores.
  • Recruited, trained, and supervised a team of 50 store staff, achieving a 95% employee retention rate while meeting all operational objectives.
Assistant Retail Manager
05/2016 - 12/2018
XYZ Superstores
  • Supported the Retail General Manager by assisting in daily operations, leading to a 15% increase in store efficiency.
  • Trained new hires and improved onboarding procedures, resulting in a 20% reduction in training time.
  • Managed inventory and implemented inventory optimisation strategies that reduced stock wastage by 10%.
  • Developed and launched promotional campaigns that generated an average of 500 daily foot traffic.
  • Collaborated with the purchasing team and negotiated vendor contracts, achieving a 5% cost reduction in supplies.

1. Dissect the Job Description

Begin by breaking down the job requirements. This job asks for someone with a "minimum of 5 years of experience in retail management" and "at least 3 years in a supervisory or managerial role." Highlight these experiences first.

2. Present Your Career Path Clearly

List your roles in reverse chronological order, focusing on positions that showcase leadership in a retail setting. For each position, include your title, company name, and tenure to provide a clear trajectory of your career growth.

3. Reflect Required Skills in Achievements

For each role, craft accomplishment statements that mirror the skills and responsibilities from the job description. Use action verbs and quantify achievements to demonstrate your impact, like "Led a team to increase monthly revenue by 20% through strategic sales initiatives."

4. Quantify Your Success

Numbers make your achievements real and relatable. Whether it's through percentage increases in sales, customer satisfaction scores, or efficiency improvements, let the data speak to your success.

5. Relevance is Key

Tailor every bullet point to reflect the responsibilities listed in the job description. With a role centered on driving sales and managing teams, focus on these areas to showcase your direct experience and success in similar challenges.


The Experience section is where you demonstrate you're a proven Retail General Manager, ready to take on this new challenge. By tailoring your accomplishments to reflect the job requirements, you're not just listing past roles; you're showing how you'll excel in this new position.


Your educational background is more than a requirement; it's a testament to your foundational knowledge and commitment to your career. Ensure it's presented in a way that resonates with what the employer is seeking for a Retail General Manager.

Bachelor of Science, Business Administration
Harvard University

1. Pinpoint Required Education

"Bachelor's degree in Business Administration, Retail Management, or a related field" is a necessity for this role. Start there, making sure your qualification is front and center.

2. Simplicity Is Your Friend

Present your educational credentials clearly: mention your degree, the field of study, the institution, and your graduation year. Clarity here sets the tone for the detailed achievements in your experience section.

3. Align Your Education

If you have a degree in Business Administration or a closely related field, highlight this to align perfectly with the job's requirements. This direct match can significantly boost your CV's relevance.

4. Highlight Pertinent Courses

While this role doesn't necessitate listing specific courses, mentioning any that directly enhance your capabilities as a Retail General Manager can only help. Think leadership, retail management, or finance courses.

5. Extra Educational Milestones

If you've received honors or took part in relevant extracurricular activities, briefly mention these. While more senior positions may focus less on this detail, it can still bolster the overall presentation of your commitment and enthusiasm.


Remember, your Education section is a snapshot of your academic dedication and achievements. Make sure it aligns with what the employer is looking for and positions you as a knowledgeable and well-prepared candidate for the Retail General Manager role.

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Certificates are your secret weapon, serving as tangible proof of your commitment to ongoing professional development. Here's how to leverage this section to shine brighter in the eyes of the hiring manager.

Certification in Retail Management
National Retail Federation
2018 - Present
Certified Store Manager (CSM)
Retail Management Certification Board
2017 - Present

1. Match with Job Requirements

Extract key job requirements to understand what certifications might give you an edge. Although not explicitly required, the job hints at a preference for candidates who continually improve their skills.

2. Select Relevant Certificates

Choose certificates that resonate most with the Retail General Manager position. For example, a "Certification in Retail Management" aligns perfectly, indicating your specialized knowledge and skills in retail.

3. Dates Matter

Mention the acquisition or validity period of your certifications. This not only shows that your knowledge is current but also that you are committed to staying updated in your field.

4. Continuous Learning

The retail industry evolves fast. Showing that you're engaged in continuous learning through up-to-date certifications can set you apart as a candidate who is proactive and adaptable.


Your certifications underscore your expertise and dedication to your career in retail management. Strategically select and present them to illuminate your CV, proving that you're not just qualified, but exceptional.


In a Retail General Manager position, your skills are the essence of your capability. Let's dive into identifying and presenting the skills that align with the job description, ensuring you present a robust and relevant professional toolkit.

Team-Building Skills
Communication Skills
Customer Service
Strategic Planning
Microsoft Office Suite
Sales Management
Inventory Control
Budgeting and Financial Analysis

1. Decode and Match

Start by pinpointing skills from the job description. Phrases like "strong leadership and team-building skills" and "proven proficiency...in Microsoft Office Suite" are clues to what the employer values.

2. Prioritize Relevant Skills

Focus on listing skills that directly match the job description. This includes both hard skills like proficiency with retail management software and soft skills like excellent communication and leadership qualities.

3. Keep It Organized

An ATS-friendly CV format means presenting your skills in a clear, concise manner. Avoid overwhelming the reader; select skills strategically, showcasing those most pertinent to a Retail General Manager.


Crafting a finely tuned skills section demonstrates not just your qualifications, but your understanding of what the role entails. It's an opportunity to align your professional toolkit with the specific needs of the job, highlighting how you're the perfect fit.


In the diverse world of retail, the ability to communicate effectively in multiple languages can be a considerable asset. Let's explore how to align your linguistic abilities with the job requirements and stand out as a Retail General Manager.


1. Job Requirements Check

Review the job posting. For this position, "High level English communication skills are a must." This sets English as a non-negotiable skill at the top of your list.

2. Emphasize Essential Languages

List English as your primary language of proficiency, scaling it as 'Native' or 'Fluent' to match the job's demands. This immediately shows recruiters that you meet this critical requirement.

3. Additional Languages

If you speak other languages, include them too. They can be an asset in diverse markets or if the company has a broader customer base. Rate your proficiency accurately to set clear expectations.

4. Honesty in Proficiency

Be clear about your level of proficiency with any additional languages using terms like 'Fluent', 'Intermediate', or 'Basic'. This honesty helps set realistic expectations and showcases your integrity.

5. Understand the Role's Dynamics

If the Retail General Manager position involves working with an international team or a multicultural clientele, highlighting your multilingual skills could be especially appealing, showing you're equipped for global engagement.


Your ability to communicate in multiple languages is not just about speaking different tongues; it's about understanding and connecting with a broader spectrum of people. This global mindset can be a significant advantage in today's diverse retail environment.


Your summary is the grand entrance of your CV, offering a compelling glimpse of your professional identity. Let's tailor a summary that resonates with the Retail General Manager role, ensuring it captures the essence of your candidacy.

Retail General Manager with 6 years of progressive experience in retail management and a proven track record of exceeding sales goals, improving store performance, and enhancing customer experience. Skilled in building high-performing teams, and implementing strategies for optimal store operations. Recognized for driving continuous improvement and fostering an environment of excellence.

1. Grasp the Role

Begin with a thorough understanding of the job requirements. Highlight your "6 years of progressive experience in retail management" as proof of your journey and readiness for this leadership role.

2. Start with Strength

Introduce yourself with a statement that encapsulates your professional standing and aspirations. For example, stating you're a "Retail General Manager with a proven track record in exceeding sales goals and enhancing customer experience" sets a high standard.

3. Address Key Points

Briefly mention your skills and significant achievements that correlate with the job's needs. Emphasize your leadership qualities, strategic planning skills, and ability to drive store performance, linking directly back to the job description.

4. Conciseness is Key

Keeping your summary tight and impactful creates intrigue and invites the hiring manager to read on. This section should act as a teaser, highlighting your top qualities and achievements in a few powerful lines.


Your summary is not just an introduction; it's your headline. It sets the tone for your entire CV, showcasing your qualifications and ambition. Tailor it to the Retail General Manager role, making it impossible for the hiring manager not to take notice.

Launching Your Retail General Manager Journey

Congratulations on completing this step-by-step guide! Armed with these insights, you're now ready to craft a Retail General Manager CV that doesn't just meet the basic requirements but triumphs over the competition. Remember, your CV is your narrative. Use Wozber's free CV builder, including free ATS-friendly CV templates and an ATS CV scanner, to ensure your CV is not only compelling but also ATS-compliant.

The path to your next big opportunity is now clear. Shine bright and show the retail world what you're made of. Your remarkable journey starts here!

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Retail General Manager CV Example
Retail General Manager @ Your Dream Company
  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • A minimum of 5 years of experience in retail management, with at least 3 years in a supervisory or managerial role.
  • Proven proficiency in utilizing retail management software systems and Microsoft Office Suite.
  • Strong leadership and team-building skills with the ability to motivate and develop teams.
  • Certification in Retail Management or a related field is a plus.
  • High level English communication skills are a must.
  • Must be located in Dallas, TX.
  • Oversee daily operations by setting and driving performance and sales goals for the store.
  • Maintain a high standard of customer service, ensuring customers have a positive experience at the store.
  • Manage and monitor the store's budget, expenses, and profitability, making adjustments as necessary.
  • Develop and implement strategies to improve store performance, increase employee engagement, and drive customer satisfaction.
  • Recruit, train, and supervise store staff, ensuring a capable and motivated team is in place to meet objectives.
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