Use Wozber and land your dream job
Create Resume
No registration required
Front of House Manager Resume Example
Steering service with a smile, but your resume seems off-stage? Step into this Front of House Manager resume example, choreographed with Wozber free resume builder. Discover how adeptly you can spotlight your hospitality leadership and guest-centric finesse to resonate with job criteria, making sure your career takes center stage - with a standing ovation!
Edit Example
Free and no registration required.
Edit Example
Free and no registration required.
How to write a Front of House Manager resume?
Hello, aspiring Front of House Manager! Ready to transform your passion for hospitality into a role that challenges and rewards you every day? Within the bustling dining scene, the Front of House Manager is the maestro, ensuring that every guest's experience is nothing short of exceptional.
Using Wozber's free resume builder, this guide will coach you on crafting a resume tailored for your dream role, taking full advantage of an ATS-friendly resume template and ATS optimization strategies. Buckle up for a journey to creating a resume that doesn't just pass through the ATS but lands you an interview!
Personal Details
First impressions count, and in the world of job applications, your personal details are your introduction. Let's craft this section with precision to make sure it sings in harmony with the expectations of a Front of House Manager position.
Example
Copied
Sonya Little
Front of House Manager
(555) 123-4567
example@wozber.com
New York City, New York
1. Make Your Name Memorable
Consider your name the headline of your professional story. Bold and centered, make sure it's the first thing that catches the eye. Opting for a clear, professional font here sets the tone for the professionalism throughout your resume.
2. Position Yourself
"Front of House Manager" directly beneath your name aligns you with the job at hand. It's like telling the hiring manager, 'This is the role I'm destined for,' before they even dive into your resume.
3. Ensure Availability
Your contact details must scream accessibility. Verify your phone number for accuracy, and opt for an email address that reflects your professionalism. FirstName.LastName@Outlook.com, for instance, keeps it simple and sophisticated.
4. Location, Location, Location
Given that the role specifies being located in New York City, mentioning your address as 'New York City, New York' immediately checks off a vital requirement. It reassures employers that you are ready and available where they need you most.
5. Professional Digital Presence
A LinkedIn profile can serve as your digital portfolio. Ensure it is up-to-date and reflects your resume. It's about building a cohesive personal brand across all your professional touchpoints.
Takeaway
Your personal details are the first handshake with your potential employer, make it count. From ensuring your name shines to aligning your location with the job's requirements, every detail matters. This section is your chance to ensure the hiring manager has everything they need to get in touch with you, the perfect candidate for their Front of House Manager position.
Experience
For a Front of House Manager, past experiences are the proof of your ability to lead and deliver customer satisfaction. Here, it's all about how well you can align your past roles with the expectations laid out in the job description.
Example
Copied
Front of House Manager
01/2021 - Present
ABC Hospitality
- Oversee the daily operations of the front of house, ensuring 95% table turnover and exceptional service to 500+ daily patrons.
- Successfully developed and implemented a comprehensive training program, resulting in a 20% increase in positive customer feedback on service quality.
- Collaborated with the culinary team to introduce two new seasonal menus, leading to a 15% increase in orders and positive guest reviews.
- Expertly managed the reservation system, maintaining a 99% accuracy rate and timely communication with 700+ monthly guests.
- Monitored and optimized sales, achieving a 10% increase over two quarters and reducing costs by 5% through efficient resource allocation.
Assistant Front of House Manager
02/2018 - 12/2020
XYZ Hospitality
- Assisted in managing front of house operations for a 300‑seat establishment, achieving an average 90% occupancy rate during peak hours.
- Led a team of 30 frontline staff, cascading service and company policies resulting in 25% fewer service‑related complaints.
- Streamlined reservation processes, reducing waitlist times by 40% and enhancing customer experience.
- Trained 10+ new staff members on service standards, elevating overall team performance.
- Introduced feedback mechanisms and monthly staff training evaluations, improving staff performance by 15% over a year.
1. Align with Job Requirements
Start by identifying the key aspects of your experience that fit the job requirements. For instance, overseeing daily operations and implementing training programs are notable roles you've excelled in, mirroring the job description.
2. Chronology & Structure
Order your roles beginning with the most recent to showcase your journey. Clearly denote your job title, the company's name, and the tenure. This clear, chronological structure guides the hiring manager through your professional growth smoothly.
3. Showcase Achievements
Detailing your achievements with quantifiable results, such as "achieving a 10% increase in sales over two quarters," directly correlates your efforts with success. It's imperative to tie your accomplishments closely to the job requirements, showing you're more than capable.
4. Quantify Success
Whenever possible, back your achievements with numbers. Stating that you've 'Led to a 15% increase in positive guest reviews by introducing seasonal menus' quantifies your impact and captures attention.
5. Relevance is Key
While your journey may be diverse, prioritize the experience that aligns closely with being a Front of House Manager. Every bullet point should show you're not just in the industry but of the industry, deeply understanding its nuances.
Takeaway
Your experience section is your storytelling platform - let it narrate your journey through the hospitality industry from the lens of a Front of House Manager. Tailor your experiences, quantify your achievements, and keep it relevant. Remember, you're painting a picture of your professional self, one accomplishment at a time.
Education
In the world of Front of House Managers, your education can be your ticket to standing out. It's about going beyond merely listing your degrees; it's showcasing them in a way that aligns with the job:
Example
Copied
Bachelor of Science, Hospitality Management
2018
Cornell University
1. Identifying Key Requirements
Even though the job description might not specify, having a Bachelor's in Hospitality Management, as seen in our resume example, perfectly sets the stage, aligning with the expected background for the role.
2. Structure Your Educational Background
Simplicity is your ally. List your degree, the field of study, the name of your institution, and your graduation year. This straightforward structure ensures clarity and allows easy scanning for the hiring manager.
3. Match Your Degree to the Job
If your degree directly relates to the job (like Hospitality Management for a Front of House Manager), make sure it's highlighted. It's not just about having a degree; it's about having the right degree.
4. Relevant Courses Matter
Highlight relevant coursework if it adds value to your candidacy. For example, courses in service standards or menu planning can make you stand out as a candidate who's not just qualified but specialized.
5. Other Educational Highlights
Graduating with honors or significant projects related to hospitality can add depth to your profile. While not necessary, they demonstrate commitment and expertise beyond the basic requirements.
Takeaway
Education in the resume of a Front of House Manager isn't just about the degrees you've earned; it's a reflection of your preparedness for the role. Tailor it to showcase not just your academic achievements, but also your specialization and commitment to excellence within the hospitality industry.
Build a winning Front of House Manager resume
Land your dream job in style with Wozber's free resume builder.
Certificates
Certificates are your secret sauce - they add that extra flavor of dedication and expertise in your field. Especially in the hospitality industry, certain certifications can distinguish you as a Front of House Manager committed to excellence.
Example
Copied
Food Manager Certification
National Restaurant Association
2019 - Present
ServSafe Certification
National Restaurant Association
2017 - Present
1. Pinpoint Job Essentials
The job description calls for a Valid Food Manager Certification or ServSafe certification. Thus, including these certifications straightaway aligns you with the prerequisites, making you a compliant candidate right off the bat.
2. Select What's Relevant
Rather than listing every certificate you've ever earned, focus on those pertinent to a Front of House Manager role. This emphasized relevance assures the hiring manager of your specific suitability for the position.
3. Dates Matter
Indicating the acquisition or expiration dates of your certifications, like "2019 - Present" for your Food Manager Certification, highlights your commitment to staying current in your role and industry.
4. Pursue Continual Learning
The hospitality industry evolves; show that you do too. Staying updated with the latest certifications underscores your dedication to your profession and personal growth.
Takeaway
Certificates on your resume are a testament to your expertise and commitment to staying ahead in your field. By strategically selecting which certifications to include, you effortlessly communicate your dedication and readiness for the Front of House Manager role.
Skills
The Skills section of your resume is where you get to shine a spotlight on your professional toolkit. As a Front of House Manager, balancing interpersonal skills with technical proficiency is key, and this section allows you to showcase just that.
Example
Copied
Reservation Management
Food and Beverage Operations
Customer Service
Interpersonal Communication
Team Leadership
Conflict Resolution
Front-of-House Software
Menu Planning
Sales Monitoring
KPI analysis
1. Extract Key Skills from the Job Posting
The job description mentions, among others, strong "communication skills" and proficiency in "front-of-house software." Wisely choose skills that match these requirements to create a bespoke list that speaks directly to the hiring manager's needs.
2. Marry Hard and Soft Skills
A successful Front of House Manager excels not just in operational tasks but in leadership and communication. Reflect a balanced mix in your skills section, highlighting both your technical know-how and your soft skills prowess.
3. Organize for Impact
Rather than inundating your resume with every skill you possess, prioritize those most relevant to the job at hand. Keeping your skills list precise and targeted makes for an ATS-compliant resume that's sure to grab attention.
Takeaway
In the compact yet potent Skills section, showing a balance of hard and soft skills tailored to the Front of House Manager role makes you a compelling candidate. By focusing on what's most relevant and using an ATS-friendly resume format, you set yourself up for success.
Languages
In the multifaceted world of hospitality, being multilingual can be a huge asset. While the job might specifically require proficiency in English, showcasing your linguistic versatility can distinguish you as a culturally adept Front of House Manager.
Example
Copied!
English
Spanish
1. Align Language Skills with Requirements
With "Must have the ability to communicate in English effectively" as a prerequisite, ensure your English proficiency tops your language list, clearly labeled as 'Native' or 'Fluent,' as appropriate.
2. Showcase Linguistic Diversity
Follow up with any additional languages you speak, especially those relevant to the guest demographics of the establishment you're applying to. Being fluent in Spanish, for example, might be highly desirable in certain settings.
3. Honest Proficiency Ratings
Be precise in your self-assessment, using terms like 'Native,' 'Fluent,' 'Intermediate,' or 'Basic.' This honesty helps set realistic expectations and demonstrates integrity.
4. Consider the Role's Scope
In positions where you're dealing with a diverse array of customers or perhaps liaising with international teams, emphasizing your language skills can significantly enhance your appeal as a candidate.
5. Embrace Global Connectivity
Even if you rate some languages as 'Basic,' including them showcases your enthusiasm for connecting across cultures, a trait invaluable in hospitality and especially for a Front of House Manager.
Takeaway
Your linguistic capabilities set you apart in the global landscape of hospitality, showcasing you as a Front of House Manager ready to engage and excel in a multicultural environment. Embrace and flaunt your linguistic diversity; it's a testament to your ability to connect and communicate in the intricate tapestry of global hospitality.
Summary
Crafting an engaging summary at the start of your resume is like setting the stage for your professional narrative. For a Front of House Manager, it's about succinctly showcasing your expertise and readiness for the role in a few powerful sentences.
Example
Copied
Front of House Manager with over 4 years in the hospitality industry. Recognized for consistently achieving high standards of service and leading teams to success. Proven ability in implementing training programs, managing reservations, and enhancing operational efficiency. Adept at collaborating with culinary teams to enhance the overall dining experience.
1. Grasp the Job's Essence
Before diving in, reflect on the core requirements of the Front of House Manager position. This understanding shapes a summary that's not only reflective of your skills but also aligned with the employer's needs.
2. Start with Spark
Kick off with a statement that encapsulates your professional identity, such as 'Dynamic Front of House Manager with over 4 years in the hospitality industry.' This establishes your footing in the field right off the bat.
3. Echo the Needs
Fold in a quick highlight of skills and achievements that respond directly to the job's requirements. For example, noting your success in "implementing training programs" and "managing reservations" directly speaks to key responsibilities outlined in the job posting.
4. Be Brief but Bold
While keeping it concise, ensure every word counts towards painting a picture of a capable and driven Front of House Manager, eager to bring their expertise and passion for hospitality to the table.
Takeaway
Your summary sets the tone for your application, framing you as the ideal candidate for the Front of House Manager role. It's your opening pitch - make it resonate with your professional prowess and readiness to take on the responsibilities of the job with aplomb. Remember, a well-crafted summary can effectively capture the hiring manager's attention and set you apart from the crowd.
Launching Your Front of House Manager Journey
Congratulations on completing this guide! With these insights, you're well-equipped to craft an ATS-compliant resume that showcases your suitability for the Front of House Manager role. Using Wozber's free resume builder, including ATS-friendly resume templates and an ATS resume scanner, you're steps away from creating a resume that not only meets the criteria but makes you stand out as a top candidate. Your path to becoming a Front of House Manager is now clearer than ever.
Channel your passion, expertise, and dedication into your resume, and let it open the doors to a career that promises both challenge and fulfillment. The hospitality world is ripe with opportunities - go ahead and claim yours!
Tailor an exceptional Front of House Manager resume
Choose this Front of House Manager resume template and get started now for free!
Front of House Manager @ Your Dream Company
Requirements
- Minimum of 3 years experience in a management role in the hospitality industry.
- Strong interpersonal and communication skills to effectively lead and collaborate with a diverse team.
- Proficiency in using front-of-house software and reservation management systems.
- In-depth knowledge of food and beverage operations, including menu planning, service standards, and wine pairing.
- Valid Food Manager Certification or ServSafe certification.
- Must have the ability to communicate in English effectively.
- Must be located in New York City, New York.
Responsibilities
- Oversee the daily operations of the front of house, ensuring efficient and exceptional service to patrons.
- Develop and implement training programs for staff to maintain high standards of customer service and product knowledge.
- Collaborate with the culinary team to create seasonal menus and plan for special events.
- Manage the reservation system, ensuring accurate bookings and timely communication with guests.
- Monitor and report on sales, costs, and KPIs, implementing strategies to optimize performance.
Job Description Example
