Customer Service Resume Example

A modern resume example for a Customer Service position. Based on the best resume writing practices. Use this example as an inspiration to create your own resume with Wozber free resume builder.

Modern resume example for Customer Service position
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Experience Section Example

The experience section is the central part of your resume, where you need to show that you perfectly fit the company's business needs by indicating the measurable results from your previous workplaces. It has to be targeted at the specific job ad, without any clutter or irrelevant information.

If you need any help writing your accomplishment statements, Wozber has all the needed help built in its free resume builder, which will walk you through the whole process step by step.

This is how accomplishments could look like:

  • Delivered an exceptional customer service experience, resolved issues and shared benefits of additional services. Recognized for being positive, intuitive, and client‑centric.

  • Promptly responded to around 70 general telephone and email inquiries per day regarding existing business accounts.

  • Managed 100 clients' data quarterly and maintained individual customer service about up‑to‑date knowledge of account changes, operations, and financial options.

  • Motivated co‑workers by encouraging teamwork, rewarding positive behavior, and promoting optimism.

  • Demonstrated organizational skills by cross‑training and providing backup for other customer service representatives when needed.

  • Greeted and assisted customers with various issues, introduced protection programs, and additional service packages.

Education Section Example

This section shows your intellectual potential, how prepared you are, and which professional subject matters are important to you.

List all your education with the highest or the most recent degree placed first.

  • 2014 – Keller High School, High School Diploma

If you're a recent graduate and you don't have relevant job experience or no experience at all, you should list what you have accomplished during your education. List the most notable distinctions or awards you have achieved, such as achievements at campus or organizations, GPA (if it were one of the best in your class), and mention your top college projects, group works, or any other relevant practices.

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Skills Section Example

The skills in your resume are qualifications that focus on a specific job and a company, and they are a combination of hard and soft skills.

Scan through the job description of the position you are interested in and identify important keywords that match your profile and work experience. These are the best hard and soft skills for your targeted resume.

  • Customer Service
  • Communication
  • Service and support
  • Energy
  • Computer Skills
  • Active Listening
  • Strategic Prospecting Skills
  • Organizational Skills
  • Strategic Time Planning
  • Calling
  • Flexibility
  • Initiative

If you need any help identifying which skills you should mention in your resume, Wozber has a free job ad analysis built in for automatically highlighting the skills you need to specify in your resume.

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