Wozber - Terms and Conditions

Updated: December 25, 2022

1. General provisions

1.1. These Terms and Conditions (the "Rules") are intended to regulate your ("the User") use of the Programavimo menu studija, UAB ("The Studio of Software Arts"), legal entity code 304012355, registered office address is at J. Savickio st. 4, 01108 Vilnius, Republic of Lithuania ("Wozber"), provided automated services of the preparation of résumé and cover letter ("Services") via the electronic / technological platform available at https://www.wozber.com ("Website").

1.2. By registering on the Website, the User expresses his/her consent to use the Services, and to comply with all the terms and conditions set forth in these Rules and any subsequent amendments and additions that Wozber may unilaterally effect from time to time by announcing it on the Website and/or informing the User personally via email.

1.3. Wozber assumes no risk or liability and is unconditionally released from it if the User has not fully or partially abided by these Rules.

1.4. If the User does not agree to comply with these Rules, then he/she is not entitled to use the Services.

1.5. By registering on the Website, the User confirms that he/she is at least 16 years of age.

2. Our services

2.1. Wozber provides Automated Résumé and Cover Letter Services, divided into four types: Free Unauthenticated Services, Free Authenticated Services, Paid Services, and Student Services.

2.2. Wozber indicates that in order to safeguard the legitimate interests and/or prevent the User's attempts to harm Wozber Services, it has the right, unilaterally, at its sole discretion, without notice to the User to suspend the provision of the Services to him/her and to cancel his/her personal account and delete the data contained therein.

2.3. Wozber is not a temporary work agency or User's agent, and is specifically not responsible for the relationships and interviews that User may have with potential recruiters and hiring entities with whom he/she contacts on his/her initiative and within his/her own and entire responsibility.

3. Free Unauthenticated Services

3.1. The User can use Wozber Unauthenticated Services for free without creating an account and without storying any of his/her personal data on Wozber servers.

3.2. Free Unauthenticated Services include:

3.2.1. creating and editing an unlimited number of unlimited length Résumés, using the default sections, and single-page Cover Letters on the Website;

3.2.2. changing the Résumé style through the free pre-configured templates;

3.2.3. Résumé and Cover Letter tips;

3.2.4. ATS Optimization for pre-analyzed job requirement examples for an unlimited number of times.

4. Free Authenticated Services

4.1. Free Authenticated Services are provided exclusively for registered Users who individually create their own personal account by registering on the Website. One User may only have one personal account.

4.2. In order to create a personal account, the User has to fill out the Website registration form: enter his/her name, email address, and individual password.

4.3. The User undertakes to ensure the confidentiality of the personal account login data and not to disclose it to third parties and to ensure that no third parties will use his/her personal account.

4.4. Free Authenticated Services include:

4.4.1. creating and editing an unlimited number of unlimited length Résumés, using the default sections, and single-page Cover Letters on the Website;

4.4.2. downloading the created Résumés and Cover Letters in PDF format;

4.4.3. changing the Résumé style through the free pre-configured templates;

4.4.4. Résumé and Cover Letter tips;

4.4.5. personal storage of created Résumés and Cover Letters on Wozber Servers;

4.4.6. Résumé duplication and version management;

4.4.7. ATS Optimization for pre-analyzed job requirement examples for an unlimited number of times;

4.4.8. ATS Optimization for 2 custom job requirements with a limited visibility of extracted keywords.

5. Paid Services

5.1. The User who has registered with the Website and who has paid the specific Paid Service fee may use that Paid Service for a specified period.

5.2. Paid Services include:

5.2.1. ATS Optimization for custom job requirements an unlimited number of times;

5.2.2. creating and downloading Résumés and Cover Letters with Custom Templates an unlimited number of times.

6. Student Services

6.1. The User who has registered with the Website and who is studying at an institution that is partners with Wozber will be provided the ability to verify his/her student status at the institution.

6.2. The User who successfully verifies his/her student status at the partnered institution will be granted free access to the automated Paid Services until he/she remains the student at the partnered institution.

6.3. In order to keep the Student Services active, the User will need to redo the verification process of his/her student status every year after September 1st at midnight UTC.

6.4. The User will be offered to verify his/her student status only if he/she doesn't have already active Paid Services.

7. Refunds

7.1. The User who has purchased Wozber Ultimate for the first and only one time can request a full refund for the fee paid for it not later than 7 days after the purchase date.

7.2. We do not offer any refunds for subsequent purchases.

7.3. We do not offer any refunds for Paid Services other than Wozber Ultimate.

7.4. In order to request a refund, the User is required to use our refund request form.

7.5. Before processing the refund request, the User is required to provide the reason for the refund so that we could use that information to improve our services.

7.6. After the successfully approved refund request, 100% of the User's first-time paid fee for Wozber Ultimate will be refunded to the original payment method within 5 business days after the refund request.

8. User rights and obligations

8.1. The User has the following rights:

8.1.1. to use the Services in accordance with these Rules;

8.1.2. to receive methodological assistance and consultations related to the use of the Services;

8.1.3. to delete his/her personal account and the data contained therein.

8.2. The User has the following responsibilities:

8.2.1. to use the Services only to meet personal his/her needs, i.e., the User is prohibited from using the Services for commercial purposes, reselling, copying or similar actions;

8.2.2. to provide only correct information on the Website;

8.2.3. to use the information on the Website for legitimate purposes only;

8.2.4. to take care of the security of his/her equipment used to perform actions on the Website (for example, use anti-virus software on devices, etc.);

8.2.5. not to transfer to third parties or provide access to a personal account;

8.2.6. to use the Services responsibly, not to abuse his/her rights under these Rules;

8.2.7. to not take actions that would interfere with the stable and secure functioning of the Website.

8.3. The User may also have other rights and obligations set forth in these Rules, as well as those that are not included in the Rules, but in the legislation related to the provision of the Services.

9. Wozber's Rights and Obligations

9.1. Wozber has the following rights:

9.1.1. to prevent users who refuse to comply with or violate these Rules of the Services from visiting the Website;

9.1.2. to handle the User personal data for legal and predetermined purposes;

9.1.3. to take immediate site-based security measures, including, but not limited to, the suspension or termination of the provision of the Services, the limitation of the availability of the Services to specific Website visitors if there is any reasonable threat to the safety of the Website's data, hardware or software (for example, in the case of cyberattacks, etc.).

9.2. Wozber has the following responsibilities:

9.2.1. to provide the Services in compliance with these Rules;

9.2.2. to ensure the smooth provision of the Services;

9.2.3. to provide the User with all necessary methodological information necessary for the User to use the Services;

9.2.4. to implement the Website Information Security Management System organisational and technical measures to ensure the reliability, accuracy and identity of the data and to protect the data against accidental or unlawful destruction, modification, disclosure, as well as any other unlawful handling, from the moment when the User’s personal data is submitted to the Website until the expiry of the storage period for such data;

9.2.5. to immediately inform the users of the Paid Services about planned work that may affect the proper provision of the Services, and about any other circumstances (technical faults, etc.) that may affect the proper provision of the Services.

9.3. Wozber may also have other rights and obligations set forth in these Rules, as well as those that are not included in the Rules, but in the legislation related to the provision of the Services.

10. Wozber Intellectual Property

10.1. All Wozber information contained on the Website is protected by intellectual property rights. This means that no one is permitted to copy Wozber-related information, use it for commercial or other purposes not provided for in these Rules.

10.2. All templates for Résumés and Cover Letters provided on the Website are subject to Wozber Intellectual Property Rights. Due to this, their copying or illegal use is prohibited.

11. Protection of Users' personal data

11.1. To provide the Services, Wozber manages the Users' Personal Data in accordance with the Privacy Policy, which is an integral part of these Rules.

12. Settlement of disputes

12.1. All disputes arising from these Rules are resolved through negotiations. If the parties do not agree within 14 calendar days after the beginning of the dispute, the disputes shall be dealt with in accordance with the laws of the Republic of Lithuania according to the registered address of Wozber.

13. Final provisions

13.1. If the User does not agree with the revision of the new Rules, its partial amendments or additions, the User has the right to refuse them, as a result losing the right to use the Services.

13.2. If, after the change of the Rules, the User continues to use the Services, it is deemed that he/she accepts the revision of the new Rules, amendments or additions to the new Rules.

13.3. For any questions relating to the provision of the Services, the User may contact Wozber at hello@wozber.com.

These Terms and Conditions are effective from December 25, 2022.